Edit Mailing Address
Ensure that your mailing address is up-to-date to receive the prizes you win.
Save & Close
Login Required Please Login to use this feature True
X

Contact Us

Cancel Submit
CommuterConnect Banner

Frequently Asked Questions


  1. Who does the driving?

    In some carpools, each carpool member takes turns driving their own vehicle, while in others there is only one driver. There is no hard and fast rule - it is totally dependent upon the individual circumstances of those in your carpool.

  2. What if I don't have a car?

    No problem. When you are registering with CommuterConnect simply indicate that you wish to be a passenger only.

  3. How much should carpool passengers pay?

    In carpools where driving is equally shared, no money usually changes hands. When only one person does the driving, or when there is an unequal split of driving responsibilities, the cost-sharing arrangement must be discussed by those in the carpool. The carpool members are free to base the costs on whatever they may choose. See item 4 below for cost of driving information.

  4. How much will I save by carpooling?

    Depending on your vehicle and driving patterns, the cost per mile of driving a vehicle can range from approximately $0.40 to over $0.80 per mile (see AAA's driving costs). If you can share in the cost of commuting to and from work by carpooling with others, your potential savings are significant. Free parking may be another benefit. More info here.

  5. Do I have to carpool every day?

    No! You can carpool every day or only a few days a week. You and your carpool members decide upon the schedule. Some people even belong to two carpools - you may carpool with one carpool on Mondays and Wednesdays and then join a second carpool for the remainder of the week.

  6. What do I do if the people that CommuterConnect matches me with don't really live that close to me?

    It takes time for people to register and to populate the database. If you don't find any compatible partners on the first try, come back again in a week or two. Also, look for matches at park and rides.

  7. What happens if I'm sick?

    Call your carpool partner or follow the chain of communication that has been decided upon at your initial meeting. If you're the driver, try to give as much advance warning as possible.

  8. What happens if I oversleep or am late?

    Just like a bus, carpools work best when they are on a defined schedule. Being on-time is just as important in a carpool as it is with transit. Each carpool should have clearly defined guidelines for how long they will wait.

  9. What if I have a doctor's appointment or errands to run before, after, or during work?

    Schedule your appointments on the days you don't carpool. Sharing a ride on those days may not make sense. Aspen's carsharing program, Car to Go could also be an option for assiting with errands and appointments around town. More info here.

  10. What if I have to drive my child to day care or school?

    Carpooling is meant to be a flexible and convenient arrangement. On those days when it is not convenient, commute to work in another manner. Take the bus, your bike, walk, telework or bring your own car.

  11. What if my carpool isn't working out?

    Give your present carpool sufficient notice that you will be leaving. Go back to CommuterConnect.Net to find a new carpool partner and try again.